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Learn how EclecticIQ can help you address your specific challenges – by team and by need – and improve your overall security posture.

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An ecosystem supporting our customers' intelligence-led proactive cybersecurity needs with collaborative partner programs delivering world-class joint solutions. 

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Partner with EclecticIQ to bring valuable and innovative security solutions and services to end users. Open to all partner types, including technology developers, service providers, resellers, and community.

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We are proud to be an active member in the open source community and to help develop and advance progress of security technology. Learn more about contributions or go directly to our GitHub page.

nav-solutions

Learn how EclecticIQ can help you address your specific challenges – by team and by need – and improve your overall security posture.

Solutions overview

Our Ecosystem

An ecosystem supporting our customers' intelligence-led proactive cybersecurity needs with collaborative partner programs delivering world-class joint solutions. 

Partner Program

Partner with EclecticIQ to bring valuable and innovative security solutions and services to end users. Open to all partner types, including technology developers, service providers, resellers, and community.

Our Partnerships

We partner with the world's premier technology and solution providers to support all phases of your cybersecurity needs. Explore all our partners' solutions and offerings to build and extend your cyber defense ecosystem.

EclecticIQ Resources

We are committed to increasing the knowledge and capabilities of the cybersecurity community through our research & analysis efforts and open source projects.

Browse Resources

Learn more about our technology, solutions and services, and stay updated on the cyber threat landscape with our research reports, webinars and other information.

Open Source Projects

We are proud to be an active member in the open source community and to help develop and advance progress of security technology. Learn more about contributions or go directly to our GitHub page.

nav-solutions

Learn how EclecticIQ can help you address your specific challenges – by team and by need – and improve your overall security posture.

Solutions overview

Our Ecosystem

An ecosystem supporting our customers' intelligence-led proactive cybersecurity needs with collaborative partner programs delivering world-class joint solutions. 

Partner Program

Partner with EclecticIQ to bring valuable and innovative security solutions and services to end users. Open to all partner types, including technology developers, service providers, resellers, and community.

Our Partnerships

We partner with the world's premier technology and solution providers to support all phases of your cybersecurity needs. Explore all our partners' solutions and offerings to build and extend your cyber defense ecosystem.

EclecticIQ Resources

We are committed to increasing the knowledge and capabilities of the cybersecurity community through our research & analysis efforts and open source projects.

Browse Resources

Learn more about our technology, solutions and services, and stay updated on the cyber threat landscape with our research reports, webinars and other information.

Open Source Projects

We are proud to be an active member in the open source community and to help develop and advance progress of security technology. Learn more about contributions or go directly to our GitHub page.

nav-solutions

Learn how EclecticIQ can help you address your specific challenges – by team and by need – and improve your overall security posture.

Solutions overview

Our Ecosystem

An ecosystem supporting our customers' intelligence-led proactive cybersecurity needs with collaborative partner programs delivering world-class joint solutions. 

Partner Program

Partner with EclecticIQ to bring valuable and innovative security solutions and services to end users. Open to all partner types, including technology developers, service providers, resellers, and community.

Our Partnerships

We partner with the world's premier technology and solution providers to support all phases of your cybersecurity needs. Explore all our partners' solutions and offerings to build and extend your cyber defense ecosystem.

EclecticIQ Resources

We are committed to increasing the knowledge and capabilities of the cybersecurity community through our research & analysis efforts and open source projects.

Browse Resources

Learn more about our technology, solutions and services, and stay updated on the cyber threat landscape with our research reports, webinars and other information.

Open Source Projects

We are proud to be an active member in the open source community and to help develop and advance progress of security technology. Learn more about contributions or go directly to our GitHub page.

5 Questions to ask About Your EDR – "Service Providers"

Is your current EDR solution built with service providers in mind?

EclecticIQ Endpoint Security Team May 5, 2022

5-value-questions-1

This is part 2 in a series on some of the capabilities you should be looking for in your Endpoint Detection and Response solution. As we pointed out in Part I, a SANS survey entitled Modernizing Security Operations found that EDR is considered the most effective technology used in Security Operations. EDR gives you visibility into your clients’ environments. The more information you have about your clients’ environments, the more effective SOC services you can provide.

But how do service providers best choose an EDR solution? If you are already using an EDR solution, you may already have identified some areas where you need improvement. If you’re looking to add EDR for the first time to expand your services, you may be creating your list of criteria. Either way, this series should help you supplement your list. In this post we examine another aspect: finding an EDR solution designed and built specifically for service providers.

It’s a fact that single organizations and service providers like MSSPs, SOCs, and Incident Response teams use tools differently. Many solutions are built with the intent of protecting a single organization but are also sold to service providers. The actual implementation for service providers can be awkward due to their unique requirements.

Our EDR solution, EclecticIQ Endpoint Detection and Response (EDR), is designed for use by service providers. How? Let me count a few of the ways:

  1. Our margin-friendly tiered licensing is straightforward, based on the total number of endpoints under management. There is no minimum requirement or maximum limitation in our licensing model. This allows you to provide lower cost, higher margin services to your clients no matter how your client base evolves.
  2. Our tool collects hundreds of points of telemetry on Linux, macOS, and Windows hosts. This removes limits on the clients you take on board, and increases your effectiveness as an SOC.
  3. Our console is effective and simple. If you prefer you can integrate EDR’s data into your own workflow using our API. And EDR also provides syslog forwarding for SEIM/SOAR integration. Every aspect of the solution is accessible via API, allowing you to integrate with your existing tools and workflows to whatever extent you desire.
  4. Threat intelligence can be imported from any source. Whether you want to use IOCs from public or private sources, they can be ingested by EDR via the console or through the API.
  5. Management of Windows Defender is integrated for full detection and response coverage. This gives full detection and response coverage at a lower cost.
  6. And perhaps most important, you get complete visibility into collected data, detection rules, and remediation actions via our single cross-platform agent. Hundreds of points of telemetry for each Windows, macOS, and Linux host mean more visibility, fewer gaps, and the most response capability available.

Your EDR tool should make it easy for you as a service provider to deploy, administrate, investigate, and remediate across multiple organizations. Does it? EclecticIQ EDR was built with service providers in mind. That makes a difference in the level of effectiveness the solution will have for you as a service provider.

Don’t forget to return for part III of this 5-part series on what questions you should be asking when selecting or upgrading your EDR solution, coming soon. In the meantime, you can read our whitepaper 5 Questions to ask About Your EDR Solution.

To learn more, visit EclecticIQ Endpoint Response or contact info@eclecticiq.com

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